FREE AUSTRALIA-WIDE SHIPPING
Enjoy free standard shipping on every order across Australia. Delivery to regional and remote locations may take a little longer.
The Start of a Beautiful Story
I’m Charlotte, and I am thrilled to announce the official opening of our shop!
Over the past few months, I have poured my heart and soul into every detail, driven by the desire to earn your trust and affection.
To celebrate this new beginning with you, I am launching a spectacular sale—featuring discounts of up to 70% on a selection of exclusive pieces.
This is the perfect opportunity to be among the first to own a unique fashion piece from our shop and become part of a beautiful story.
Grand Sale – discounts of up to 70%
View allChoose your dresses
FOR HER
FOR HIM
FREQUENTLY ASKED QUESTIONS
How long will my order take to arrive?
Orders are usually processed within 1–2 business days. Standard delivery within Australia generally takes 3–8 business days after dispatch. Regional and remote areas may take a little longer.
Do you offer free shipping?
Yes. We offer free standard shipping on all orders Australia-wide. Any available express delivery options and charges are shown at checkout.
How can I track my order?
As soon as your order has been dispatched, we’ll email you a shipping confirmation with your tracking number and a link to follow its journey.
What is your returns policy?
Eligible unworn items can be returned within 30 days of delivery, with their original tags and packaging. For hygiene reasons, swimwear must have the hygiene strip intact.
Which payment methods do you accept?
We accept major debit and credit cards, Apple Pay, Google Pay, PayPal and Shop Pay where available. Afterpay and any other additional payment options enabled for your order will be displayed securely at checkout.
Need any more help?
We’re happy to help. Contact the Charlotte Sydney customer care team through our Contact page and include your order number if your question relates to an existing order.
FRIENDLY CUSTOMER CARE
Questions about your order? The Charlotte Sydney team is ready to help through our Contact page.
30-DAY EASY RETURNS
Return eligible unworn items within 30 days.